11 doctors completed medical communication training!

Almost every person has felt tired of work at least once in their life. But doctors spend their emotional reserves continuously. When the tension reaches the limit, the expression "burned out at work" takes a quite tangible form — "burnout syndrome". There are more than enough reasons for emotional burnout. This includes communication with a large number of people who themselves are in a stressful situation of illness, and difficult working conditions, and inevitable contact with death. A lot depends on the specialization and mode of operation of the department, the microclimate in the team. Specialists whose work involves complex diagnoses feel a huge responsibility and regularly face stressful situations. At the same time, they are subject to strict administrative requirements, work with a large amount of documentation, which aggravates the already heavy workload. The danger of burnout syndrome in doctors is that it is accompanied by a decrease in empathy, loss of empathy and understanding towards patients and their loved ones. This can increase the level of anxiety and stress on all sides, and the unstable emotional state of the patient and his family increases the risk that treatment will be ineffective. Doctors at a medical university, in residency, are taught exactly professional skills. And they devote a minimum of time to communication skills or do not pay attention to it at all. Talking to a patient and colleagues is not taught. This causes problems in communication between doctors and patients, doctors and junior medical staff. Any tense situation negatively affects the psychological state of employees and the microclimate within the team. The Oncology Department of the Republican Children's Clinical Hospital of Ufa is the only medical institution in which more than 60 children from all over the Republic of Bashkortostan are treated for cancer every day. A team of 11 oncologists and hematologists and 25 junior staff are fighting for the lives of children. The work of doctors and junior medical staff requires emotional costs, and daily interaction with seriously ill patients takes even more resources from a specialist. Russian clinics do not always have full-time psychologists, often charitable foundations are engaged in supporting patients and doctors. The charity Fund “There are no Losses” together with specialists of the International Association for Communication in the field of healthcare in Russia is organized for specialists of the oncology department of the RDCB inUfa three-day training on effective communication and prevention of emotional burnout. Let's support together those who find themselves next to the family of a seriously ill child every day. And we will help you “not to burn out” at work, but to live loving your vocation - to be a doctor!